Also sorry to hear that you were unhappy with our return and exchange process. It is solved by our technical department now, hope for your understanding. While our email has some issues, and we could not receive some of our customers' messages last month. We have provided you the return shipping address timely when you contact us for a return. We are sorry that the ring you bought didn't meet your expectation. 2.0 Your response is so FALSE ! You don’t respect anyone ! I dont’ want your credit ! I have told you that like 10 Times now and you keep asking me for it ! You are liars and thief ! You never sent me the product and i don’t even believe it was send to production just before my purchase… in any case the least you can do as you proposed is to refund 80% and you are not complying with that ! You have no ethic, no professionnalism, you are miserable ! 3.0 so now they are like blackmailing me, asking me to take out my comment first so they can refund me !! Waaw incredible ! I don’t know in what world do you live in, but I have all the rights to tell publicly that you are not giving me back my money for something you never delivered to me. And now they are taking their Time to refund and just responding like fool. In the end I had to ask them to cancel my express delivery because they were not even able to send it on time. I don’t want a coupon, I WANT MY REFUND ! Be very carefull buying to them because the policy of customs fee is absolutly not clear at the moment of purchase if you need an express delivery. With Jeulia, jewelry is more than an accessory - it's the embodiment of our passion, our love, and ultimately, our gift to you.Basically, They are thief ! It’s been 10 Times now that I am asking for a refund, everytime they answer with the same response which is : « you can get a refund of 80% of the value or get a coupon of 100% to buy on our website ». Our talented team of designers and craftsmen work in tandem to bring each creation to life - from our hearts to yours, we promise to continue creating jewelry collections that transcend everyday to special occasion that rival other brands on the market. Whether it's an engagement band or cocktail ring, each Jeulia piece is thoughtfully developed from start to finish so you can feel confident in your purchase. From timeless and traditional to bold and modern, we offer countless jewelry options at an accessible price point to meet the needs and tastes of everyone.Įnvironmental friendly and high quality materialįurthermore, we take extreme pride in our craft and as such, the use of environmentally-conscious materials is just as important as the final product. True artisanship comes from caring hands - not an assembly line - which is why our workshop always puts quality and more importantly - you - first.īecause of our bespoke approach, each design is tailor-made to evoke an emotional connection while simultaneously ensuring it's a true representation of whomever is wearing it. “15 Steps Process 100% Handcrafted Jewelry”ĭesigned and handcrafted in-house at our state-of-the-art studio headquartered in Hong Kong, each beautiful piece is custom-made to be as unique and authentic as you are. Jeulia is located in Room 1003, 10/F, Tower 1, Lippo Center, 89 Queensway, Admiralty, Hong Kong. This is the very mentality Jeulia is founded on we create premium, artisanal jewelry that embodies both who you are and what you stand for. Through jewelry, we're afforded the ability to not only personalize a look, but also evoke emotion and create memories. With Jeulia, jewelry is more than an accessory - it represents something much bigger. Shop Jeulia for engagement rings, wedding sets, designer rings, necklaces, earrings, bracelets & gifts at great price. Designed with love, handcrafted by master artisan.
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